The Zombies Ate My Brains

Rescuing what might remain of the grey matter.

Bank of Montreal Strands Family of 7 on Vacation- A Tale of Pathetic Customer Service

A cautionary tale to those who bank with BMO – the Bank of Montreal

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Categories: In Other News

3 replies

  1. Sent email to the Board:

    Dear Madams and Sirs:

    I would like to know exactly, specifically, how you will compensate this family for what you did to them?

    http://htheblog.wordpress.com/2014/07/05/bank-of-montreal-strands-family-of-7-on-vacation-a-tale-of-pathetic-customer-service/

    Certainly it will involve financial recompense adequate to provide an equivalent vacation, as well as additional compensation to each family member for the stress and disappointment you caused–entirely unnecessarily.

    With that family’s authorization via phone, you could have wired cash to any branch of any bank nearest to them and allowed their vacation to continue. It is outrageous that you did not.

    Awaiting your response. Thank you.

    O. Babe

    Like

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